Integration Capabilities

Smart Shelf offers extensive integration capabilities to connect with your existing business systems and workflows, ensuring seamless data flow and operational efficiency.

API Integration

REST API

Comprehensive API Access

Smart Shelf provides a full-featured REST API for system integration:

  • Full CRUD Operations: Complete create, read, update, delete access
  • Resource-Based: RESTful design following industry standards
  • JSON Format: Standard JSON request and response format
  • Versioning: API versioning for backward compatibility

API Features

  • Authentication: Secure API access with token-based authentication
  • Rate Limiting: Protect against abuse with configurable limits
  • Comprehensive Documentation: Interactive API documentation
  • SDKs Available: Client libraries for popular programming languages

Supported Operations

  • Inventory Management: Real-time inventory operations
  • Order Processing: Complete order lifecycle management
  • Product Management: Product catalog operations
  • Reporting Data: Access to analytics and reporting data

Webhooks

Real-Time Notifications

Stay informed with event-driven webhooks:

  • Real-Time Updates: Instant notifications for important events
  • Custom Endpoints: Configure webhook URLs for your systems
  • Event Filtering: Subscribe to specific event types
  • Retry Logic: Reliable delivery with automatic retries

Webhook Events

  • Inventory Changes: Stock level updates and movements
  • Order Updates: Order status changes and fulfillment
  • System Alerts: Critical system notifications
  • User Activities: Important user actions and changes

Configuration Options

  • Multiple Endpoints: Configure different endpoints for different events
  • Custom Headers: Add custom headers for authentication
  • Payload Customization: Configure webhook payload format
  • Testing Tools: Built-in webhook testing capabilities

Third-Party Integrations

E-commerce Platforms

Connect with leading e-commerce platforms:

  • Shopify: Complete inventory and order synchronization
  • WooCommerce: WordPress-based store integration
  • Magento: Advanced multi-store inventory management
  • BigCommerce: Cloud-based e-commerce integration

E-commerce Features

  • Real-Time Sync: Instant inventory updates across platforms
  • Order Import: Automatic order importation and processing
  • Product Sync: Bidirectional product information sync
  • Multi-Store Management: Manage multiple stores from one system

Marketplace Integration

  • Amazon: Marketplace seller integration
  • eBay: Auction and fixed-price listing management
  • Etsy: Handmade and vintage marketplace
  • Custom Marketplaces: Flexible integration framework

Accounting Systems

Financial System Integration

Connect with popular accounting and ERP systems:

  • QuickBooks: Comprehensive financial data synchronization
  • Xero: Cloud-based accounting integration
  • SAP: Enterprise resource planning connectivity
  • NetSuite: Complete business suite integration

Accounting Features

  • Automated Entries: Automatic journal entry creation
  • Cost Tracking: Accurate cost of goods sold calculations
  • Tax Integration: Sales tax calculation and reporting
  • Financial Reporting: Integrated financial reporting capabilities

ERP Connectivity

  • Custom ERP Systems: Flexible integration framework
  • Data Mapping: Configurable field mapping
  • Scheduled Sync: Automated data synchronization
  • Error Handling: Robust error detection and recovery

Shipping Providers

Major Carrier Integration

Connect with leading shipping providers:

  • FedEx: Comprehensive shipping and tracking integration
  • UPS: Complete logistics and delivery services
  • DHL: International shipping capabilities
  • USPS: United States Postal Service integration

Shipping Features

  • Rate Shopping: Compare rates across carriers
  • Label Generation: Automatic shipping label creation
  • Tracking Integration: Real-time shipment tracking
  • Delivery Confirmation: Automated delivery notifications

International Shipping

  • Customs Documentation: Automated customs forms
  • Duty Calculations: International duty and tax calculations
  • Multi-Currency: Support for international currencies
  • Compliance: International shipping regulation compliance

Integration Management

Integration Hub

Centralized Management

Manage all integrations from a single interface:

  • Integration Dashboard: Overview of all connected systems
  • Status Monitoring: Real-time integration health monitoring
  • Error Tracking: Comprehensive error logging and resolution
  • Performance Metrics: Integration performance analytics

Configuration Tools

  • Visual Configuration: Drag-and-drop integration setup
  • Field Mapping: Visual field mapping interface
  • Data Transformation: Built-in data transformation tools
  • Testing Environment: Sandbox for integration testing

Data Synchronization

Sync Management

Control how data flows between systems:

  • Real-Time Sync: Instant data synchronization
  • Scheduled Sync: Batch processing at defined intervals
  • Manual Sync: On-demand synchronization controls
  • Selective Sync: Choose which data to synchronize

Conflict Resolution

  • Merge Strategies: Define how conflicts are resolved
  • Priority Rules: Set system priority for data conflicts
  • Manual Review: Queue conflicts for manual resolution
  • Audit Trail: Track all synchronization activities

Custom Integrations

Development Framework

Build custom integrations with flexible tools:

  • Integration Templates: Pre-built templates for common systems
  • Custom Connectors: Build connectors for proprietary systems
  • Scripting Engine: Custom transformation and logic scripts
  • Testing Tools: Comprehensive integration testing suite

Professional Services

  • Integration Consulting: Expert guidance for complex integrations
  • Custom Development: Bespoke integration development
  • System Migration: Data migration from legacy systems
  • Ongoing Support: Continuous integration maintenance

Security & Compliance

Secure Integrations

Security Features

Ensure secure data exchange:

  • Encrypted Communications: All integrations use secure protocols
  • Authentication: Strong authentication for all connections
  • Access Controls: Granular permission controls
  • Audit Logging: Comprehensive integration activity logging

Compliance Standards

  • SOC 2: Security and reliability standards
  • GDPR: European data protection compliance
  • Industry Standards: Sector-specific compliance requirements
  • Data Residency: Control where data is processed and stored

Data Protection

Privacy Controls

Protect sensitive information during integration:

  • Data Masking: Hide sensitive data in non-production environments
  • Field-Level Security: Control access to specific data fields
  • Retention Policies: Automated data retention management
  • Right to Deletion: GDPR-compliant data deletion capabilities

For integration setup and configuration, see the Admin Guide. For detailed API documentation and development resources, refer to the Developer Guide.